January9
Committee of Inquiry into the Changing Learner Experience
Available from: http://www.jisc.ac.uk/publications/documents/heweb2.aspx
Accessed: Friday, 8 January 2010
This report is the result of a detailed study into the potential for Web 2.0 tools and applications, in higher education. It was researched and compiled by an independent committee, over a one-year period.
Web 2.0 is a term used to describe a range of Internet developments and new technologies, over the last few years. They include:
- Blogging and micro blogging.
- Wikis.
- Video and picture sharing.
- Podcasts.
- Social bookmarking and tagging.
- Social networking applications.
Social computing has evolved through the use of these new and exciting, online tools and applications. Young people are growing up in a digital world, and people are now using these applications in their everyday lives. We are seeing changes in the way we communicate, interact socially and access information, as many of these activities are taking place online.
Students’ skills, knowledge and experience of technology on entry to university varies, factors here include age, background and prior learning. However, the majority of young people entering higher education have grown up using social computing applications.
The use of Web 2.0 technology in higher education institutions (HEIs) in the UK is reported as being widespread, and is being employed in a number of areas, including:
- Teaching and learning.
- Admin.
- Marketing.
However, take up is quite often the result of an enthusiastic member of staff, rather than being an institutional decision or policy.
The report discussed students’ views on the use of technology in HE, was shaped by their experience and implementation of it at school/college. They also felt that face-to-face contact with their tutors was as important as the use of technology, in their learning.
Key findings
- The ‘digital divide’ is still a concern, and is evidenced by individuals’ access, competence and engagement with technology.
- UK HEIs are using Web 2.0 technology as well as their international counterparts.
- The use of Web 2.0 in teaching and learning is not yet widespread.
- There are currently no official guidelines or policies in place regarding the use and deployment of this technology.
- Training to equip students and staff with the skills is necessary, in order to access web-based services.
- Students and staff do not yet fully understand how social computing tools and applications may be exploited in learning.
- eLearning 2.0 uses Web 2.0 technology and this may provide a good answer for anytime, any place, flexible learning, whilst enabling individuals to collaborate and communicate with fellow learners .
- Students are cautious about their social computing accounts and applications also being a point of access by their tutors.
- VLEs whilst used widely by HEIs are usually institution bound, and have limitations.
Conclusions
HEIs are traditional in their teaching and learning methods. Therefore, the widespread use of Web 2.0 technology, poses a challenge in terms of its implementation and acceptance, by the students, staff and institutions.
The report also concludes that Web 2.0 may be embraced through skills development and employability preparation. The need for experimentation, collaboration and teamwork, was also identified as being necessary in order to bring about innovation and develop teaching and learning strategies.
Recommendations
The report identified the following areas as being key to bringing about widespread implementation of Web 2.0 technologies, in higher education:
Learner skills
HEIs need to make Web 2.0 tools and applications available to students, and be constantly tuned-in to students’ prior experience and expectations.
Staff skills
HEIs need to ensure that academic staff and competent and fully aware of new technology and how it may have positive impact on teaching and assessment.
Infrastructure
HEIs need to be supported and guided regarding Web 2.0 implementation.
Intersectional relationships
There is much to be gained by bodies from different sectors working together, benefits include the sharing of knowledge and ways in which technology can be successfully deployed in learning.